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How Retailers Can Navigate Omni-channel Customer Experience

Savvy retailers know the value of building a strong presence across multiple channels. However, while businesses see the brick-and-mortar store at the mall, their mobile app, their e-commerce store and their various social media pages as separate channels, shoppers see the retailer as a single brand. Customer loyalty is towards the brand and not one

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Micropower Payroll Classic discontinuation, discussing the options

Background Micropower have recently advised clients that they will be discontinuing their Payroll classic program for the 18/19 financial year, the reason being that the program requires substantial updates in order to stay relevant to the ATO legislation. Micropower is now recommending users of Classic Payroll migrate away from the program to an alternate payroll

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The Essential Eight of Cybersecurity Explained

The costs of cyber attacks and cyber crimes are significantly more expensive than taking preventative measures. The Australian Signals Directorate published the latest version of its ‘Strategies to Mitigate Cyber Security Incidents’ in April 2019, a prioritised list of mitigation strategies known as ‘The Essential Eight’, designed to assist organisations in protecting their systems against

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Myths about cloud computing: Cloud vs In-House infrastructure

I read a lot about cloud infrastructure being highly scalable with the ability to easily increase system resources as a business’s needs grow. This is correct but it isn’t unique to cloud-based systems. Underneath all of the marketing hyperbole, on a technical level, all of the modern server deployments use the same virtualisation technology. From

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